What, When and Where ...
Frankness we don't want to look prestige but here in Design Studio we do not have a chance to deal whit"back F.A.Q." so much.
Below this is the clients asked questions in past few years and as you see there are most for logo "problems" if we can say that way, but if you have one or more questions, fell free to e-mail us, and we will gladly post them here.
Thanks!
Take a look at the following questions:
How long will it take to receive my logo samples?
4 business days after payment is accepted.
How can I pay for my logo design?
Visa, Master Card, AMEX, "certified checks and" money orders are accepted.
Must be received before work commences.
How will I know if my payment is accepted?
One of our representatives will send you a confirmation via e-mail detailing the package you ordered and the approval of your payment.
What happens if I am not satisfied with the initial logo design samples?
If you are not satisfied with the initial logos, we will create 4 new logos for you to chose from. We will continue to do so until you are satisfied.
How can I view my "design work" samples?
We will contact you via e-mail or telephone to provide you with a username and password. You will then be able to view your "work design" samples once you login in our client section.
How many's changes can I have done to my "work design"?
You may have an unlimited amount of changes to a "work design".
We will keep working on the design until you are 100% satisfied.
Is it possible to add something to my current "design work"?
Yes. If you have an existing logo, sire web or graphic and other's we can revamp it. Please ensure to indicate on the online form that you currently have a logo.
What is Gold, Silver and Casual package?
Gold, Silver and Casual package are our three the most popular packages among our clients.One by one, them it self's, presents everyday costumer, business partner or someone elce in their business needs.Those packages present full delivery - to depend on their prices, of your next business move.You don't have to decide anymore do you want web site or just presentation, now you can order all of that including more!
If I offer GOLD extra package, what is it mean "site maintain for one year?
When we done your site, there is always something elce to do!This time you don't have to worry, because for another year we are at you services if you want to add something to your web site (text, another photos, some other color...) and keep it safe from viruses, hackers, spam, pop ups...simple, we keep your site clean, fresh, avaible, renovate for one year for free.
What is the difference between a corporate image and an illustration?
There is a substantial difference between Corporate Designs and Illustrated Logos.
Corporate Designs are simple but yet unique and memorable images that are
highly recognizable from any reasonable distance and size. An example would
be Nike's "swoosh" and McDonald's "arches".
Illustrated Logos require more complex artwork. The turnaround for these types of logos is 5 business days. The price for Illustration Logos vary depending on your needs. Please contact us to get a quotation.
Do you use illustrations?
Our packages and prices do not include Illustrated Logos.
How will I receive my final files?
You will receive your final logo design files via e-mail. All files are in high resolution and are provided in both PC and MAC formats.
Can I have business cards, letter heads and envelopes with my new logo design?
Design studio and solutions for you provides business cards, letterheads and envelopes. |
